ICCD
International Center for Capacity Development

The one-stop solution for
Organizational Development
Human Resource Management
Leadership Development
Corporate Training 

About ICCD 

ICCD is a world-class organization for human resource development, human capacity building, and organizational development.
Our Mission

Our mission is to make significant contributions to professional development, organizational development, and human development.

Our Vision

Our vision is to aid in the nation-building process by fostering collaborations with national and international organizations across both public and private sectors.

Our Core Values

• Professionalism
• Integrity
• Growth
• Altruism 

Partial List of Training Programs
  1. Managerial Skills (Developing the Key Managerial Skills)
  2. Team Leadership (Leading & Managing Teams)
  3. Team Building (Building High Performance Teams)
  4. Situational Leadership (Applying Leadership as per the Situations of Followers)
  5. Transformational Leadership (Applying Leadership to Transform People and Organizations)
  6. Crisis Management (Managing Crisis in the Workplace)
  7. Time Management (Managing Time for Higher Productivity)
  8. Stress Management (Managing Stress in the Workplace)
  9. Change Management (Managing Change in the Workplace)
  10. Creativity & Innovation (Developing Creativity & Innovation in the Workplace)
  11. Decision Making (Making Decisions Effectively)
  12. Problem Solving (Solving Problems Effectively)
  13. Communication Skills (Applying Effective Communication Skills)
  14. Business Communication Skills (Developing Business Communications Skills)
  15. The Soft Skills Framework (Implementing the Soft Skills Framework in the Workplace)
  16. The Emotional Intelligence Framework (Implementing the Emotional Intelligence Framework in the Workplace)
  17. Workplace Ownership (Developing Ownership in the Workplace)
  18. Personal Excellence & Personal Leadership (Developing Personal Excellence for Professional Effectiveness)
  19. Supervisory Skills (Developing Supervisory Skills)
  20. Work & Life Balance (Developing Work & Life Balance for Higher Productivity)
  21. Negotiation Skills (Negotiating for Results)
  22. Conflict Management (Managing Conflicts & Politics in the Workplace)
  23. Corporate Management (Managing Business with the Most Pragmatic Tools)
  24. TOT / TTT (Training of Trainers / Train the Trainers)
  25. Personal Selling Skills (Developing Effective Sales Techniques)
  26. Key Account Management (Managing Key Accounts)
  27. Relationship Skills (Developing Professional Relationships)
  28. Networking Skills (Networking for Professional Excellence)
  29. Coaching & Mentoring Skills (Coaching & Mentoring in the Workplace)
  30. Etiquette & Grooming (Developing Etiquette & Grooming for Professional Success)
  31. Public Speaking & Presentation Skills (Developing Public Speaking and Presentation Skills)
  32. Corporate Culture (Building World Class Corporate Culture)
  33. Brand Management (Building Super Brands)
  34. Integrated Marketing Communications (Applying the Integrated Marketing Communications Skills)
  35. Service Culture (Building the Service Culture in the Organization)
  36. Customer Service Excellence (Delivering Excellent Customer Service)
  37. Camping & Learning with Jishu Tarafder (Outbound Adventure with Hiking, Biking, Trekking & Camping)
  38. Recharging & Learning with Jishu Tarafder (Outbound Retreat Program with Meditation & Yoga)
  39. Negative Emotions Management (Managing Anger, Fear, Jealousy and Unrest in the Workplace)
  40. Motivation & Happiness (Inculcating Motivation & Happiness in the Workplace)
  41. Strategic Thinking (Thinking Strategically for a Better Future)
  42. Strategic Planning & Strategic Management (Developing Strategic Management & Strategic Scenario Planning Skills)
  43. The Thinking Framework (Applying the Thinking Framework in the Workplace)
  44. Risk Management (Assessing and Managing the Risk Factors for Sustainable Growth)
  45. Small Enterprises & Entrepreneurship Development (SEED) (Developing Entrepreneurial Skills)
  46. Diversity Management (Managing Diversity in the Workplace)
  47. Employee Motivation & Engagement (Engaging the Workforce for Higher Productivity)
Partial List of Our Clients


Following is a partial list of clients where International Center for Capacity Development (ICCD)and its sister concern CORPORATE COACH have provided training & consulting services during last 10 years:

Financial Institutes:
• BRAC Bank Ltd.
• Standard Chartered Bank
• The City Bank Ltd
• Premier Bank Ltd.
• IDLC Finance
• Jamuna Bank Ltd.
• Delta Brac Housing Finance Corporation Ltd. (DBH)
• Delta Life Insurance Company Limited
• Prime Bank LLC
• National Bank
• Shahjalal Islami Bank
• Guardian Insurance Company Ltd.

Hospitality Establishments:
• Pan Pacific Sonargaon
• Radisson Water Garden
• The Westin Dhaka
• Sheraton Dhaka
• Lake Shore Hotel
• Platinum Suites
• Apollo Hospitals
• Six Seasons Hotel
• The Way Dhaka
• The Palace Luxury Resort

Conglomerates:
• Aamra Group
• Navana Group
• Unique Group
• Kallol Group
• Nitol Group
• Super Star Group
• Akij Group
• Runner Group
• Orion Group

Telecommunications & IT:
• Grameen Phone
• Bangla Link
• Robi
• Telnent
• Metronet
• Genuity
• BASIS
• Leveraging ICT (MO ICT)
• BRAC IT Services Ltd.
• Fiber@Home
• EdotCo
• Axiata

Training Providers
• Prothom Alo Jobs
• Chittagong Skill Development Center (CSDC)
• Dhaka Chamber of Commerce and Industries (DCCI)
• Center for Professional Development (CPD)
• Lighthouse Bangladesh
• Thriving Skills
• CFO Institute
• Bangladesh Power Management Institute (BPMI)

Pharmaceuticals:
• Popular Pharmaceuticals
• Square Pharmaceuticals
• Aventis
• Julphar Pharmaceuticals
• Radiant Pharmaceuticals Ltd.

Institutes:
• IUBAT
• Cambrian College
• FutureEd
• ICMAB
• Institute of Chartered Accountants, Bangladesh (ICAB)
• Bangladesh University of Professionals (BUP)
• BRAC University
• Daffodil University
• East West University

NGOs:
• Katalyst
• Concern Worldwide Bangladesh
• Gana Unnyan Kendra (GUK)
• Practical Action
• BRAC
• CRP
• CDD

UN Organizations:
• International Labor Organization (ILO)
• International Organization for Migration (IOM)
• World Health Organization (WHO)
• UNOFFS

Real Estate:
• Borak Real Estate
• Shelltech
• CPDL

RMG & Buying Houses:
• Epyllion Group
• Fakir Apparels
• DBL
• H & M
• Li & Fung
• Avery Dennison/Paxar
• Comfit Composite Ltd.
• Renaissance Group
• Interstoff Ltd.
• FCI
• Urmi Group
• Purbani Group

Testing Companies:
• SGS
• Bureau Veritas
• UL
• Tuv-Sud

Other Industries:
• Crown Cement etc.
• The Daily Prothom Alo
• Qatar Airways
• Petregaz LPG
• Forever Living
• North South Power Generation Company
• DPDC
• Chevron Bangladesh 

Our Executive Team

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President 

Lieutenant General Md. Shafiqur Rahman OSP, SPP, afwc, psc (Retired)

Lieutenant General Md. Shafiqur Rahman, OSP, SPP, afwc, psc (Retired), is a highly accomplished three-star general of the Bangladesh Army, with over 38 years of distinguished service at home and abroad. With extensive experience in leadership, strategic planning, and operational management, he is recognized for his expertise in geopolitics, national security, nation-building and international peace support operations.
General Shafique has held key leadership positions, including Chief of General Staff (CGS) of Bangladesh Army demonstrating exceptional organizational skills and a commitment to excellence. He has commanded prestigious infantry divisions and brigades, overseeing critical operations at home and abroad with professionalism and efficiency.
An accomplished academic, General Shafique holds a Bachelor of Arts degree from Chittagong University, a Master of Defence Studies from the National University of Bangladesh, and a diploma in Strategic Planning and Development from Cranfield University, UK. He has received prestigious honours for academic excellence, including the Presidential Gold Medal for Masters of Security Studies from Bangladesh University of Professionals.
With a focus on research and scholarly pursuits, General Shafique has presented papers at international conferences at home and abroad on topics such as national development goals, migrant remittance and investment. He brings a wealth of knowledge and expertise to any organization, coupled with a dedication to humanitarian causes and community development.
General Shafique's extensive training at renowned institutions worldwide, combined with his experience as faculty and instructor at various military academies, underscores his commitment to continuous learning and development. His leadership, integrity, and amiable demeanour make him a respected figure in both military and civilian spheres.
Overall, General Shafique is a valuable asset to any organization seeking leadership in corporate management, organizational development, or training, with a proven track record of achieving strategic objectives with excellence and integrity. 

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CEO 

Jishu Tarafder

Jishu Tarafder is a distinguished veteran in the fields of corporate training and development, hospitality management, and organizational development, boasting nearly four decades of unparalleled professional experience. Throughout his illustrious career, Jishu has left an indelible mark, shaping the landscape of professional development and strategic business planning across diverse industries.
With a profound commitment to excellence, Jishu has provided professional development training to over 100,000 individuals, empowering them with the skills and knowledge needed to thrive in their respective fields. His expertise has been sought after by over 500 organizations spanning conglomerates, RMG, FMCG, IT, MNCs, NGOs, UN agencies, pharmaceuticals, financial institutions, and telecommunications companies, among others.
Jishu's consultancy services have been instrumental in driving positive change for over 50 organizations, guiding them towards sustainable growth and success. His invaluable contributions extend to the hospitality sector, where he has collaborated with more than 10 5-star and 4-star hotel properties in Bangladesh and abroad, assuming various managerial, leadership, and consultancy roles.
A strategic visionary, Jishu has played a pivotal role in assisting numerous organizations with their strategic business planning, leveraging his extensive industry knowledge and expertise. His strategic insights and forward-thinking approach have propelled organizations towards achieving their goals and staying ahead in today's competitive market.
Jishu Tarafder stands as a beacon of excellence in the realm of hospitality management, corporate training, and organizational development, embodying a relentless pursuit of excellence and a steadfast commitment to driving positive change. His unparalleled track record of success and unwavering dedication make him a trusted advisor and partner for organizations seeking to unlock their full potential and achieve sustainable growth. 

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COO 

Syed Reza Elias

Syed Reza Elias is a distinguished management expert with a remarkable career spanning over three decades in Bangladesh. With over 30 years of experience in various sectors, including shipping, readymade garments, management consultancy, training and development, and overseas training management, he stands as a seasoned professional known for his multifaceted expertise. His extensive knowledge and skills encompass a broad spectrum of disciplines, making him a valuable asset to any organization.
Throughout his career, Reza has consistently demonstrated his exceptional proficiency in various key domains. His remarkable management acumen is characterized by his ability to foster positive work environments, expertly manage critical situations, and unwaveringly uphold company policies and integrity. His leadership extends to talent acquisition and development, providing valuable insights into staff selection and performance evaluation. In administration, Reza shines in sourcing and supplier evaluation, with a meticulous attention to detail, ensuring that suppliers meet rigorous standards in terms of financial stability, market reputation, and compliance. His capabilities extend to regulatory compliance, tax management, and efficient coordination with government authorities, ensuring smooth operations.
In the realm of production, Reza's expertise stands out as he skilfully manages product development, keeping a watchful eye on market trends, price negotiation, and quality control. His proactive approach to production status and ongoing supplier management ensures a seamless and efficient workflow. He excels in building strong and cohesive teams, equipping staff with the necessary skills to meet the demands of the ever-evolving industry. With a robust educational background, including an M.COM from Dhaka University, and an excellent command of English and Bengali, complemented by the ability to understand and speak Hindi and Urdu, Reza is well-equipped for international business engagements. Furthermore, his extensive international training and diploma from the Port Authority of New York and New Jersey in "Ocean Shipping and Inland Transportation: Carrier Operation and Interfaces" further enhance his global perspective. With his well-rounded background, Syed Reza Elias is a seasoned professional poised to make a significant and lasting impact on any organization he engages with. 

Contact Us

Address 
  • International Center for Capacity Development
  • House: 43A (Level 3), Road: 24, Gulshan-1, Dhaka -1212, Bangladesh
  • Mobile: +88 01819-211052, +88 01713-480558
  • Email: info@iccdbd.com
  • Website: www.iccdbd.com

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